Return Warranty

Mollaian Online Warranty and Returns management

30 day return guarantee and immediate refund

30 days return guarantee: You can return the carpet within 30 days. from the moment of purchase, the carpet must be intact, unused and in the same packaging as the delivery with all the related documentation. Return costs are charged to the customer except in cases of serious fault on the part of the Mollaian oriental rugs. The carpet must arrive intact at our warehouse, it must not be used and dirty and with all sales documents. To return a carpet, you must contact one of our managers via e-mail or telephone to receive information regarding the return shipment, by courier. The return is considered accepted after receiving the carpet in conditions as shipped by Mollaian rugs and not used and damaged, and after our inspection and acceptance of our warehouse, the amount paid by you will be returned in the terms as agreements made.